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FAQs  Woelks House of Diamonds Russell, KS

Jewelers Mutual

Why Jewelers Mutual

• Choose a deductible that fits your budget, as low as $0.4 Discounts may be available if you have a home alarm, store your jewelry in a safe deposit box, or possess a diamond grading report from an approved company.*

*Must be approved by underwriting.

• Get your jewelry repaired or replaced with a new item that’s of the same kind and quality as the original, up to your applicable policy limit.

• We work directly with your trusted jeweler of choice, not a generic third party, in the event of a claim to provide a highly rated, smooth experience. File a claim any time using our Quick Claim Tool.

Learn More

What Is Covered?

Accidental Loss

Your ring fell into the lake, or you left it somewhere. Don’t panic. With Jewelers Mutual Group, your jewelry is covered.

From a ring falling down the drain to a dog eating an earring, we’ve heard so many ways you can lose jewelry!

Theft

If your jewelry is stolen, whether it be in a home break-in or while you're wearing it on the street, it's covered!

Did you know... the most common place jewelry is stolen is at your own home.1

Damage

You hit your diamond ring on the edge of a table, and it chips, or your child grabs your necklace, and the clasp breaks. Rest assured; you're covered

Did you know... lost center or side stones are the most commonly reported damage to jewelry.2

Disappearance

Sometimes jewelry just disappears- it could be lost, stolen or hanging out in a drainpipe somewhere. We realize you can't always pinpoint how or where your jewelry disappeared, so we cover disappearance.

Did you know... most standard homeowner policies don't cover disappearances?

Worldwide Travel

Are you a jetsetter? If your jewelry becomes lost or stolen during your international travels, don't worry - you're protected globally while traveling!*

With a typical homeowners or renters policy, your jewelry might not be fully covered if anything happens outside of the United States.

*Coverage is only available to residents of United States or Canada. Coverage not available in Quebec.

Natural Disasters

If a natural disaster such as flood, tornado, hurricane or earthquake causes your jewelry to get lost or ruined, you're covered!

A basic homeowners policy typically offers a limited amount of coverage for your jewelry. If I tornado strikes your house, your couch may be covered but your jewelry may not be.

How Can I Get the Latest Products?

Jewelry that's loved is worn often and is likely susceptible to normal wear and tear. Something as simple as tightening loose stones could cost hundreds of dollars. With a Jewelers Mutual Policy, we cover the following normal wear and tear to make sure your jewelry is good as new:*

• Prong retipping
• Broken, worn or bent prongs
• Broken earring posts
• Clasp replacement
• Restringing of broken or stretched pearl strands
• Stone tightening

*Subject to availability, coverage may not be available on all policies.

Automatic Value Adjustments

IVA or Insurance Value Adjustments, is a complementary service, applied to the values of your jewelry to compensate for market changes in jewelry’s value. This helps lessen the impact of a loss but isn’t always enough. It is always important to get updated valuations from your jeweler to get the best protection.*

*Only applied when your item’s appraisal is older than two years at the time your policy is renewed.

How Can I Get the Latest Products?

There are a few unusual situations we don't cover. Here are a few examples that you should be aware of.*

• War and military action
• Rodent and pest infestation
• Deterioration
I• ntentional actions or voluntary parting
• Deterioration, resizing, cleaning and inspection

*For more details, view the FAQ section.

Sources:
1Jewelers Mutual Group: 3 Common Places for Jewelry Theft
2Jewelers Mutual Group: Evaluating claims data since 2017
3Jewelers Mutual Group: 2022 policyholder data in the U.S. and Canada
4Subject to Underwriting review and approval

*All information retreived from jewelersmutual.com on 04/18/2023. Please contact us to learn about any changes. 
Oak Valley Jewelers
Foothill Oaks Shopping Center
1449 East F Street
Suite 103-B
Oakdale, CA 95361
(209) 847-1131
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Hours
Monday:Closed
Tues - Fri:10:00am - 5:00pm
Saturday:10:00am - 3:00pm
Sunday:Closed
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